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There’s something about Sunday night
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Tuesday, August 09, 2005

All Het up

Today I encountered a lot of petty bullshit. Sometimes I am in awe of how mean-spirited, petty, and vindictive women can be when they have bigger problems they don't want to face. I ended my day confronting a client, "I've heard this report about your behavior. Did you do it? What about this report? Is it true?"

"I have witnessed myself the way you bully and pick at other women. It needs to stop."

Only it didn't. I left work only moments before she blew up at the other clients. How do I know this? Because I got a phone call. At home. From a client. This is the second time in two weeks that I have been called at home about client problems and complaints.

It's my fault, really. One day I took a client to a job interview right around the corner from my apartment, so I dropped her off, gave her my number, and went home to have lunch with Tim. I paused before handing over my number, but then I thought of the alternative, her calling back to the agency, and them calling me on my cell phone. It just seemed easier this way.

Oh boy was I not thinking. After the first call (and subsequent huge blowup that ensued that night, getting both my boss and I in trouble), I forgot to tell the client, "don't ever do that again. Throw away my number."

So she gave it to another woman who had a problem tonight to discuss with me.

Luckily, I can refer most problems (ish) to my boss, and she's used to being called at all hours with client strife and agency crisis, but I haven't heard back from her yet tonight, so I'm not going to be able to sleep. Wondering how the situation is playing out has me on edge all night.
About my job, I thought: "At least I can leave work at work," for I am pretty good at that. But I can't when it calls me at all hours.

What also makes me not be able to sleep are my actions before I left work. Initially, I was pretty proud of myself for confronting a slippery, bitchy, bullying woman. I've needed to for a while, but never much have the nerve.

But then I think, "that's why she blew up at the other clients." If I had just kept my mouth shut . . .

If I had just kept my mouth shut, then I'd have to put up with daily tattlings from other clients, though.

What the hell is the right thing to do in this situation? I'm sure not looking forward to tomorrow.


Blogger Megan said...

You might have to change your number.

Don't keep your mouth shut, but present them with a challenge. Ask her what you can do to keep her from bullying other clients. Ask her if taking further action would be beneficial in this case (exiting her, etc). I like that you're getting balls-out with these people. Keep it up!

7:29 AM  

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